Support
Choose your system and find your answer. If it isn’t here, write to us.
Windows
How do I install Radivelo?
On the home page, click Get it from Microsoft Store, or search for “Radivelo” in the Microsoft Store app. After buying, click Install. Radivelo then appears next to the clock on the taskbar and in the Start menu.
I can’t see the radio icon next to the clock
Windows puts new icons under the small arrow (^). Radivelo shows a button that opens the right setting, or open Settings › Personalization › Taskbar › Other system tray icons and turn Radivelo on.
How do I add a station?
Click the radio icon, then +. On the Directory tab choose a country and search for a station; on the Link tab paste a direct stream URL. A link you have just copied is filled in automatically.
How does Radivelo update?
Microsoft Store installs updates automatically. To check yourself, open Microsoft Store and choose Library › Get updates.
How do I enable launch at login?
Choose Launch at login in the ⋯ menu. You can also turn it off in Settings › Apps › Startup.
How do I uninstall Radivelo?
Settings › Apps › Installed apps › Radivelo › Uninstall. Your stations and settings are removed from the PC as well.
“This edition of Windows has no media components”
Windows “N” editions come without media playback. Install the free Media Feature Pack (Settings › Apps › Optional features › Add a feature) and start Radivelo again.
Mac
How do I install Radivelo on a Mac?
On the home page, click Buy on the Mac App Store under Mac, or search for “Radivelo” in the App Store. After buying, Radivelo is installed in Applications. Open it and the radio icon appears at the top right of the menu bar.
How do I add a station?
Click the radio icon in the menu bar, then + at the bottom right. In the Directory tab, choose a country, search for a station and click + beside it. In the Link tab, paste your own direct stream link with the paste button. Then return to your list and click the station to play.
How do I move or remove a station?
Drag the three-line handle beside a station to move it up or down. The star marks a favorite. The minus button removes it. You can also right-click and choose Move up or Move down.
How do I enable launch at login?
Choose Launch at login from the three-dot menu. If macOS asks for approval, allow it in System Settings. Install the app in Applications first.
How do I stop or quit Radivelo?
Pause disconnects the stream. To quit, choose Quit Radivelo from the three-dot menu. Your list is saved when you reopen the app; you start playback yourself.
How does Radivelo update on a Mac?
The App Store installs updates, automatically or under Updates in the App Store.
How do I change the app language?
Open the three-dot menu, choose App language, then Slovenščina, English or Deutsch. The change takes effect immediately. Automatic follows your system’s preferred languages and falls back to English if none are supported.
For both systems
Which links can I paste?
Use a direct MP3, AAC or HLS audio stream URL that the provider permits in external players. A webpage or YouTube video link is not a direct radio stream URL. Radivelo does not extract audio from videos.
A station won’t connect or play.
Check your internet connection and try another station. The stream may be temporarily unavailable, restricted to a particular country or in an unsupported format. Check its URL on the official station website, then press Play again.
Why can’t I see the artist and track title?
Track information is shown when the stream sends it in a supported format. Some stations don’t provide it.
How do I buy Radivelo?
Buy Radivelo for €4.99 on the App Store (for iPhone, Mac and Apple TV – one purchase covers all three) or in Microsoft Store (for Windows). The purchase covers all your devices signed in with the same Apple or Microsoft account. For refunds, contact Apple or Microsoft. If you have a trial version downloaded from this site earlier, uninstall it and install Radivelo from the store.
Need help?
Email [email protected]. Describe the issue and include your system version (macOS or Windows) and the station name. Don’t send passwords or private links containing access tokens.